HeyPeers | Help Center for Organizations | EAP/Certified Clients

EAP/Certified Clients

Understanding the EAP Program

This section provides a high‑level overview of how the EAP / Certified Client program works. It explains key concepts, roles, and terminology so organizations can understand the structure of the program.

EAP Program Setup

This section covers the initial setup required before your organization can begin using the EAP program. Learn how to add referral companies and case managers so your team is ready to enroll and support members.

Managing Enrolled Members

This section covers the tools and workflows for adding, updating, and managing enrolled members in your EAP program.

Attendance & Meeting Activity

This section explains how to view and interpret attendance and meeting activity for enrolled EAP members.