A Tour of the HeyPeers Platform
Welcome to HeyPeers! We’re glad you’re here.
Whether you're exploring HeyPeers for the first time or preparing to set up your organization, this tour will help you get oriented to the logged‑in experience on HeyPeers. You'll see where key features live, what your members will see, and where your team will access the tools they need to manage your programs. It’s the perfect starting point before diving into the Organization Management Module.
What HeyPeers Is
HeyPeers is both a platform and a supportive community. Members use it to find peer‑support meetings, join chat rooms, connect with certified peer supporters, and subscribe to organizations so they can easily find their meetings and resources.
Public Site vs. Logged‑In Experience
HeyPeers has two layers:
- Public site - informational only. Anyone can browse meetings and organizations here but cannot participate.
- Logged‑in experience ("Member Module") - where all activity happens. Members register for and attend meetings, join chat rooms, and interact with your organization’s programs. Your group leaders and peer supporters manage and facilitate their meetings and chatrooms. Your administrators manage your organizational account, your settings and functionality, and your programs and teams.
🔴 To access the logged‑in experience, every user, including administrators, group leaders, and peer supporters, must create a free HeyPeers member account.
This tour focuses on the logged‑in experience so you can understand where key features live and how members and team members navigate the platform.
This tour focuses on the logged‑in experience so you can understand where key features live and how members and team members navigate the platform.
The Member Module
Once you’ve logged, you’re inside the Member Module, the operational side of HeyPeers.
Below is a quick overview of the key sections you’ll use in the Member Module.
Organization Management Module
This is where your administrators manage your organization’s account, settings, programs, and team. It includes tools for configuring your landing page, managing roles, updating organization‑level preferences, and overseeing your programs.
Every team member in your organization (Admins, Coordinators, and Peer Supporters) can access the Organization Management Module, but each role has different permissions that determine what they can see and do within it.
Every team member in your organization (Admins, Coordinators, and Peer Supporters) can access the Organization Management Module, but each role has different permissions that determine what they can see and do within it.
Organization Landing Page
Your organization's profile page on HeyPeers. Members can learn about your organization and group leaders, view and register for your meetings, and explore your resources. Admins can use it to engage with members.
Meetings Page
A full listing of all public meetings on HeyPeers. Members browse and register for meetings here. Your organization’s meetings will appear here as well, unless you choose to hide them.
My Chat
The My Chat page includes public, private, and organization‑specific chat rooms where members can join ongoing discussions. Facilitators moderate the rooms they’re assigned to, and admins can view how their organization’s chat rooms appear to members. Group leaders and peer supporters can also communicate directly with members through private chat rooms, giving them a simple way to stay connected outside of meetings.
🔴What’s Next
Now that you’ve completed the quick tour of HeyPeers and understand where your organization’s key tools live, you’re ready to explore the Organization Management Module in more detail. This is where you’ll configure your organization’s settings, manage your programs, set up your team, and prepare your organization to host meetings on HeyPeers.
Next: Overview of the Organization Management Module
Now that you’ve completed the quick tour of HeyPeers and understand where your organization’s key tools live, you’re ready to explore the Organization Management Module in more detail. This is where you’ll configure your organization’s settings, manage your programs, set up your team, and prepare your organization to host meetings on HeyPeers.
Next: Overview of the Organization Management Module