Feedback Page
The Feedback page allows organization administrators to review the feedback that subscribers submit after attending meetings hosted by their Group Leaders. It provides a list of star ratings, written comments, and meeting details, along with a visual summary of overall performance.
Access
Administrators Only
In the Organization Management Module, select Feedback from the side-menu bar.
Page Contents
The Feedback page displays a list of all feedback submitted for the organization’s Group Leaders. Each row includes star rating, written feedback, meeting date and time, and the Group Leader’s name.
Filter & Sort Options
- Group Leader Filter. Administrators can view feedback for all Group Leaders or select an individual Group Leader to narrow the results.
- Sort by Star Rating. Administrators can sort ratings from high to low or low to high.
A pie chart appears to the right of the table and shows the percentage breakdown of all star ratings.
Exporting Feedback
Administrators can export feedback as a CSV file.
To export, click Export Feedback in the top right corner of the page.
A pop-up window appears with date range options:
Choose the desired date range, then select Export.
- All date ranges
- Today only
- Current month only
- Last week only
- Last month only
- Custom date range
Choose the desired date range, then select Export.
The system generates the file and sends an email when it is ready. The email will contain the export file as an attachment.