Unregistering Someone from a Meeting
If you need to unregister someone from a meeting, you can do so directly on the registration roster.
Access
Administrators, Coordinators, Peer Supporters
In the Organization Management Module, select Meetings from the sidebar menu. In the drop‑down menu, select Upcoming.
The Upcoming Meetings page will be displayed.
Locate the meeting where the person is registered. Click the Options button for that meeting, then select Registration Records in the drop-down menu.
Locate the meeting where the person is registered. Click the Options button for that meeting, then select Registration Records in the drop-down menu.
Alternatively, you can access the registration records by clicking the total registered count.
The Registered Users page will be displayed. Locate the person to unregister. Click the 3-dot icon beside their name, then select Unregister from the drop down menu.
The system will ask you to confirm your action. Select OK to continue.
The subscriber will be removed from the meeting’s registration list immediately. if the subscriber has email notifications turn on, they will receive an email notifying them that they have been unregistered.
🔴Important Notes
- Payments: If the subscriber made a payment for the meeting, they will receive a refund.
- Donations: If the subscriber made a donation, they will not receive a refund. Donations are non‑refundable.
- Unregistering someone does not prevent them from registering again if space is available.
- If the meeting has a registration limit, unregistering someone will open a spot for another registrant.