Managing the Registration Roster

The Registration Roster shows everyone who is currently registered for a meeting. From this page, you can view each subscriber’s registration history and take several administrative actions when needed.

Access

Administrators, Coordinators, and Peer Supporters
In the Organization Management Module, select Meetings from the sidebar menu. In the drop‑down menu, select Upcoming.
The Upcoming Meetings page will be displayed.

Select the meeting for which you would like to access the registration roster. Click the Options button for that meeting, then select Registration Records in the drop-down menu.

Four Alternative Access Options

① You can also quickly access the registration roster by clicking the meeting's total registration count.
② The registration roster can also be accessed from any meeting calendar, including My Meetings. Click on the Registered count on the meeting tile.
③ Peer Supporters and Group Leaders can access the registration roster from within a HeyPeers embedded meeting. Select Settings in the top menu bar, then select Registered Users.
④ After the meeting, you can access the registration roster from the Meetings History page. Click on the meeting's registration count.

The Registration Roster 

The Registered Users page will be displayed. All subscribers currently registered for the meeting will be listed.

The roster displays:
  • Username
  • Upcoming Meetings Registrations
  • Previous Meetings Registrations
  • Previous Meetings Attended
  • Member Since
This information helps you understand each subscriber’s engagement with your organization’s meetings.

Managing Registration Records 

You can take a small number of administrative actions on the registration roster.  Click the three‑dot icon at the end of a registration record to open the action menu.
Message the Registrant

You can send a direct, one‑to‑one message to a subscriber from the registration roster. Messages are delivered to the member’s My Chat area as a private chatroom, where they can reply directly.

Select Message from the drop-down menu.
For full instructions, see: How to message a subscriber

Unregister Someone

You can remove a subscriber from the meeting if they no longer wish to attend or if the entry was added in error.

Select Unregister from the drop-down menu.

Learn more: Unregistering Someone from a Meeting

Meeting History

To view the subscriber’s upcoming and past meetings for your organization, select Meeting History from the drop‑down menu.
Meeting History displays registration data. It does not display attendance data.
The Meeting History view includes:
  • All upcoming meetings the subscriber is registered for
  • All past meetings they were registered for
  • Quick access to meeting details
Meeting History helps Administrators, Coordinators, and Peer Supporters:
  • check whether the subscriber is already registered for another meeting at the same time
  • confirm whether they have upcoming commitments with your organization
  • understand their overall engagement with your organization’s meetings
This information can help you make informed decisions when managing registrations.

Additional Tools

Register Someone

The Register Someone option allows you to register a subscriber for the meeting.
For full instructions, see: Manually Register Someone for a Meeting

Download

The Download option allows you to export the registration list as an Excel (.xlsx) file.

Access Note: Only Administrators can download the roster.
Coordinators and Peer Supporters do not see this option.

Waitlist Roster 

If the meeting has a waitlist enabled, you will see a Waiting List tab at the top of the roster. Select this tab to view the waitlist roster.
For full instructions, see: Managing the Waitlist Roster

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